Corporate Communication Unit

Coordinator

Eliy Nazira Mat Nazir

Tel: 604-988 2218
ABOUT US

Universiti Teknologi MARA (UiTM) Perlis Branch Communications Department has undergone numerous phases of transition, in tandem with continuous development in the university. The Communications Department provides information and advice in communications and branding to raise the visibility of UiTM Perlis.

The department provides an array of services, including Public Relations, Media, Protocol and Event Management, Information, Publicity and Corporate Publication.

OBJECTIVES
  • To deliver efficient and effective corporate communication services that fulfil the needs of its clients
  • To strengthen UiTM's corporate image and identity in line with its Corporate Image Manual
CLIENT CHARTER
  • To ensure every grievance via e-aduan (visitors category) is answered within one (1) working day from the date the complaint is received
  • To provide preliminary feedback to complaints published in newspapers or made through official letters, within three (3) working days from the date each complaint is published or received
  • To ensure every application for the display of banners and buntings is processed and approved within three (3) working days from the date the completed items are received
  • To ensure every request for souvenirs is processed and approved within three (3) working days following submission of a fully furnished application form
  • To ensure every invitation to the media is made within three (3) working days before an event is held
  • To ensure 70% of calls are answered before 13 seconds are up (within 3 rings)